Android
← Calorie FitSupport
Write to desteksancaktutan@gmail.com — a person reads it.
The photo estimate looks wrong
Tap the dish name on the result screen and pick the right one; the calories and macros follow your correction rather than the first guess. A closer, better-lit photo of the plate helps the next one.
A barcode says "per 100 g"
Some products declare their values per 100 g rather than per serving. The detail screen says so, and you enter grams instead of servings — otherwise a spoonful of spread would be logged as a whole 100 g.
I subscribed but photo analysis still asks me to pay
The subscription is confirmed by the store and can take a few seconds to reach the server. Wait a moment and try again. If it persists for more than a few minutes, email us with the address you subscribed with.
Cancel a subscription or get a refund
Both are handled by Google, not by us: Play Store → Payments & subscriptions. Cancelling stops the next renewal; it does not refund the current period. Deleting your account does not cancel the subscription.
Health Connect shows nothing
Health Connect has to be installed and the permission granted. On Android 13 and below it is a separate app from the Play Store. If you granted it and still see nothing, check that another app is actually writing steps to it.
Delete my data
Delete your account — from inside the app or by email.